Frequently Asked Questions
Frequently Asked Questions
Where is Vellure Couture located?
Visit us at 287 Wellingborough Road, Northampton, NN1 4EW.
What are your opening hours?
Monday–Friday: 10:30am–6pm.
Saturday: 12pm–6pm.
Sunday: 12pm–5pm.
Private fittings are available by arrangement.
How do I book a fitting?
Book a fitting online or contact us on 07344 988 606.
Do you offer alterations?
Yes. We provide in-house alterations for occasionwear and menswear. View our alterations services.
How long does delivery take?
Ready-to-Ship delivery is estimated at 3–7 days or 7–14 days, as shown for the collection and product. Pre-Order delivery is estimated at 14–28 days. Made-to-order and bespoke garments have separate production timelines. Please see our Shipping & Delivery page and the product details before ordering.
Where can I find your returns information?
Please see our Returns & Exchanges page for the current policy.